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HR Strategy and Corporate Alignment
Lighthouse Associates Consulting Human Resource Consultants

How well does this describe your organization?

  • Every employee, manager, and executive shares a common, clear understanding of the organization's mission, vision, values, and goals
  • Every employee in a department clearly understands how his or her job contributes to the success of the department and the organization
  • Each member of a work unit clearly understands the needs of their customers, and how they contribute to overall customer satisfaction

An aligned organization may sound like an unattainable goal to many, but for those few organizations that have attained it, the rewards are satisfied customers, financial success, higher quality, and satisfied employees.

Getting to this point is not easy; it requires hard work by executives, staff, and especially by mid-level managers.  There are hurdles to overcome.   Management and human resource systems may need to be changed or replaced.  The organization's culture may have to change, sometimes dramatically.  Our research shows that in some organizations, as few as 15% of employees and 25% of managers believe that senior management is doing a good job of running their organization.

Jim Barksdale the former CEO of Netscape was quoted as saying, "The main thing is to keep the main thing, the main thing."  He knew, as we all have learned, that keeping everyone focused on the mission of the organization is the important work of senior management.  In creating Total Alignment™, the corporate mission, vision, and values become the framework for the management systems used to ensure that the organization is focused on the "main thing."

You can visualize the alignment process as depicted in this drawing.

Click here to learn how your Management Systems can serve as alignment tools

Keys to Total Alignment

  1. A corporate mission in which employees can believe

  2. A corporate vision that aspires to be the best

  3. Corporate values to which management adheres

  4. Balanced goals that include quality, service, financial
    performance, and quality of work life

Process Steps to Total Alignment

  1. A participative goals setting process

  2. A systematic deployment of goals throughout the organization

  3. Regular operating result reviews

  4. Annual performance reviews tied to work unit goals

  5. Individual and work unit rewards based on performance against goals.

Helping your organization achieve Total Alignment™ is a consulting engagement that combines a number of individual services into an integrated whole.  The engagement includes a reviews of:  the process used to set corporate objectives based on the mission, vision, and values of the organization; the process use for the regular review of operational performance; and the process used to evaluate and compensate management and staff.  We also review, and when appropriate, redesign the management systems used by the organization.  Diagnostics can include employee surveys, management focus groups, and targeted interviews with corporate officers and trustees.

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